abbabet's Privacy Policy

1.1 Registration and Identity Information

We collect the information you provide when creating an account on abbabet. This includes your full name, date of birth, mobile number, email address, and preferred username. Documents required for age verification may also be included. This information is used solely for account management.

1.2 Transaction Information

Your deposit, withdrawal, and betting transaction details are recorded automatically. This includes the date and time of each transaction, the amount, the payment method used (bKash, Nagad, Rocket, or Upay), and the transaction ID number. We take the utmost care in protecting financial information.

1.3 Technical Information

Certain technical information is collected automatically while you use abbabet, such as: IP address, device type and operating system, browser details, session duration, and a list of pages visited. This information is used to improve the security and performance of the site.

abbabet collects information through various methods. Information collected directly includes what you provide during registration, when contacting the support team, and during the payment process. Information is also collected indirectly through cookies, log files, and monitoring of user activity.

• Information voluntarily provided during registration and login
• Documents submitted during the account verification (KYC) process
• Conversations with support via live chat or email
• Records generated during transactions through the payment gateway
• Technical information obtained from automated tracking technology

We never ask for unnecessary or irrelevant information. Only the information needed to operate the service is collected.

abbabet uses your information only for the following specific purposes:

3.1 Account Management

Information is processed to create, verify, and manage your account. This includes confirming identity, verifying age, and maintaining account security.

3.2 Processing Transactions

Your payment information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay. No financial information is shared with third parties unnecessarily.

3.3 Customer Support

When you contact our 24/7 support team via live chat or email, your account and issue details are used to provide accurate assistance.

3.4 Security and Fraud Prevention

Technical information is analysed to detect and prevent account hacking, fraudulent transactions, and unauthorised access. We are committed to promoting responsible gaming. Following the Responsible Gaming guidelines is very important to us.

3.5 Service Improvement

The overall user experience is analysed to improve the platform's performance and content. Aggregated data is used in this process without revealing individual identities.

abbabet uses industry-standard technical and organisational measures to ensure the security of your information. Our servers and databases are protected with SSL encryption, which shields data from third-party interception during transmission.

• SSL/TLS Encryption: All data transfers occur through encrypted channels
• Firewall Protection: Multi-layer firewall systems to prevent unauthorised access
• Access Control: Only authorised staff can access sensitive information
• Regular Security Audits: Periodic audits are conducted to identify vulnerabilities
• Data Backup: Regular backups are stored in a secure location

Information is retained for as long as your account is active and for as long as required to meet applicable legal obligations after it is closed. Once the retention period ends, data is securely deleted or anonymised.

abbabet does not sell your personal information or provide it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

The minimum information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.

5.2 Technology Service Providers

We work with trusted technology partners for the technical operation of the site. These partners may only use the information to provide the specified service.

5.3 Legal Obligations

If providing information is required under a court order or applicable law, the necessary information may be disclosed to the relevant authorities. No information beyond what is legally required is provided in such cases.

Under no circumstances is your personal information transferred to advertisers or marketing agencies.

abbabet uses cookies and similar technologies on the website. Cookies are small data files stored in your browser that help improve site functionality and the user experience.

6.1 Types of Cookies

Essential Cookies: These are required to maintain login status, manage sessions, and keep the site functioning. The site will not work properly without these cookies.

Analytical Cookies: These cookies are used to analyse usage across different parts of the site and to improve services. This information is analysed in aggregate.

Preference Cookies: These cookies are used to remember your language preference and other personalised settings.

6.2 Cookie Control

You can accept or reject cookies at any time by changing your browser settings. However, disabling certain essential cookies may limit the functionality of the site.

Every user registered on abbabet has the following rights regarding their information:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request a correction if there is an error in your information.
• Right to Deletion: In certain circumstances, you can request that your personal information be deleted, provided this does not conflict with legal obligations.
• Right to Object to Processing: In certain specific cases, you can object to the processing of your information.
• Data Portability: In certain circumstances, you can receive your information in a structured format.

To exercise these rights, contact our support team. We will try to respond to your request within 30 days. For general questions, you can also visit our FAQ section.

abbabet is for persons aged 21 and above only. We do not knowingly collect information from minors or allow them to create accounts. Age verification during account registration is mandatory.

If we hold any information that was unknowingly collected from a minor, we will delete it immediately and close the associated account. If a parent or guardian suspects their child is using this platform, please notify our support team right away.

All financial transactions on abbabet are handled through secure payment gateways. We do not directly store your bank or mobile wallet PIN or password.

• All payment information is transmitted and stored in encrypted form
• Industry-standard security protocols are followed for transactions
• Suspicious transactions are automatically flagged for review
• No automatic payments are made without a user's request

If you experience any issue with a payment, notify our 24/7 support team immediately.

abbabet reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will post a notice on the site and/or inform you at your registered email address.

Continued use of the site after any changes will be taken as your agreement to the updated policy. You are therefore encouraged to revisit this page from time to time. The "Last Updated" date at the top of the page will tell you when the most recent change was made.

You can also visit our About Us page to learn more about this policy, where abbabet's core values and commitments are described.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact the abbabet support team. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

You can get immediate help directly through live chat. For email contact, our address is:

[email protected]

We generally try to respond promptly. For data protection requests, a response is provided within the legal timeframe.